Welcome to RIINE, owned & operated by RIINE Impact Venture Pvt Ltd (collectively RIINE). RIINE provides an online venue and services that enables users that can be organisations or individuals (the members) to conduct transactions on the RIINE network and users (the visitors) to view content, comment and feedback. The membership of the network is governed by an additional Membership Terms & Conditions that every member needs to agree to when you join the network as a member. The members use different facilities provided by RIINE to undertake professional or business transactions or share information, advice while the visitors use facilities to view, share information, all collectively called Services. Services are made available through the website www.riine.org, and any other websites (collectively the Site) and as applications (Applications), mobile app and or other applications for mobile devices.
In this policy, you and your defines the individual and the entity that uses the Site, Applications, Services and Content. We, us and our represents RIINE.
IF YOU ARE USING RIINE APPLICATIONS YOU MAY BE REQUIRED TO AGREE TO ADDITIONAL TERMS SPECIFIC TO MOBILE APPLICATION USAGE
Information we collect
You may browse some areas of our Site without providing any personal information that may be used to identify you personally. If you choose to provide us with your personal information, you are agreeing to the processing and storage of your information. RIINE generally asks explicitly when we need personal information. To facilitate delivery of Services and payments via third party gateways, we require basic data such as email address or mobile number. Members may be asked for additional information like full names, addresses, telephone numbers, professional licenses and certification information and documentary evidence, payment related information. If you choose to use the referral program or tell a friend or others about RIINE, you may need to provide your and their email addresses as well as their full names. We will send your friend a one time email inviting him/her to visit the Site, Applications or Services. RIINE stores this information for the sole purpose of sending this one time email and tracking the success of our program. Your friend may contact us if they wish to remove themselves from the database.
How we collect
Members are required to create an account and agree to a specific Member Terms & Conditions to be able to access some areas of our Site, Applications use the Services. During the Account registration process, we will collect information such as your name, address, postal code, telephone email address and other personal information. You may also provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, or other correspondence on Site, Applications and Services, or any comments you provide during dispute resolution with other users of the Site, Applications, Collective Content and Services .
Information through Cookies
We also track how frequently you visit our Site, Applications, Collective Content and Services. We use this information (including the information collected by our third party service providers) for analytics (including to determine which portions of our Site, Applications, Collective Content and Services are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Site, Applications, Collective Content and Services), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. We use Local Storage Objects (LSOs) such as HTML5 to store marketing, affiliate management, analytics and optimization information. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.
How we use
We use the information provided by you on our Site, Applications, Collective Content and Services mainly for the purpose of carrying out our obligations in relation to any work agreement you have with us or for the purpose of responding to your inquiry or any requests made by you. To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Site, Applications, Collective Content and Services;
We may also use your information to send you emails about our services, news or notify you about important changes in our working. We may also send you our periodical newsletter based on your choice or selections made by you which you can unsubscribe at any time by clicking the unsubscribe link in the email.
We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;
We also may compare personal information collected through the Site, Applications, Collective Content and Services to verify its accuracy with personal information collected from third parties; and we may combine aggregate data with the personal information we collect about you.
Additionally, we may use your information for following purposes:
For customer support and to respond to your inquiries;
For internal record-keeping purposes;
To process billing and payment, including sharing with third party payment gateways in connection with Site, Applications, Collective Content and Services products and Services;
To improve and maintain our Site, Applications, Collective Content and Services and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Site, Applications, Collective Content and Services users like best and areas that we may want to enhance; we also will use for troubleshooting purposes, where applicable);
To periodically send promotional emails to the email address you provide regarding new products, special offers or other information that we think you may find interesting;
To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;
For RIINE’s market research purposes, including, but not limited to, the customisation of the Site, Applications, Collective Content and Services according to your interests;
We abide by guidelines not to disclose any of your information to any third party not associated with us without your prior consent, unless as required by any government authority or under the law or in adherence to any court order.
How we protect
We employ procedural and technological security measures, which are reasonably designed to protect your personal information from unauthorised access or disclosure. We may use encryption, passwords, and physical security measures to help protect your personal information against unauthorised access and disclosure but such measures are not 100% hack proof. Data pilferage due to unauthorised hacking, virus attacks, technical issues is possible.
Content posted by you
We invite you to post content on our Site, Applications and Services, including comments, query, feedback, or any other information that you would like to post on our Site, Applications, Collective Content and Services. If you post content to our Site, Applications, Collective Content and Services, all of the information that you post may be available to all visitors of our Site, Applications, Collective Content and Services. Such posting may become public and RIINE cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy. The information submitted in posts may be read, collected, and used by others, and RIINE is not responsible for it. For example, search engines may index your questions, answers, and other Posts to allow them to appear in search engine results (e.g. if someone does a search on google.com, your questions, answers, and other Posts on solversinc.com that relate to the search may appear in the google.com search results list). Protect your anonymity by not including your real name or any personal information in your questions, answers, and other Posts on the Site.
Our Site, Applications, Collective Content and Services offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us on firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
You should take reasonable steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. RIINE is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.